Joshua Levano
Back to Portfolio →Healing relationships with food, body, and self.
A compassionate digital space for NDH Therapy, specializing in eating disorders and trauma-related care for teens and adults.
Role:
UI/UX Designer, Developer
Timeline:
2 weeks
Year:
2025
Project Overview
Individuals struggling with eating disorders and trauma need accessible, compassionate care but face barriers to finding specialized therapy
Through client interviews and healthcare research, we identified the following main challenges:
Accessibility Barriers
Limited information about specialized services makes it difficult for potential clients to understand treatment approaches and feel confident in reaching out.
Trust & Safety
Vulnerable individuals need to feel safe and understood before taking the step to seek therapy, requiring clear communication of expertise and approach.
Professional Credibility
Without a professional online presence, potential clients may question credentials and expertise in specialized eating disorder and trauma treatment.
Create a warm, professional website that communicates expertise while fostering trust and accessibility
Showcasing specialized knowledge in eating disorders and trauma, providing clear service information, and creating a welcoming digital environment that reflects the therapeutic approach.
Success would be measured by increased client inquiries, improved accessibility, and enhanced professional credibility
Establish professional online presence that builds trust and credibility
Clearly communicate specialized expertise in eating disorders and trauma
Create accessible pathways for potential clients to learn and connect
Provide clear service information and booking options
Problem
Individuals struggling with eating disorders and trauma need accessible, compassionate care but face barriers to finding specialized therapy
Through client interviews and healthcare research, we identified the following main challenges:
Accessibility Barriers
Limited information about specialized services makes it difficult for potential clients to understand treatment approaches and feel confident in reaching out.
Trust & Safety
Vulnerable individuals need to feel safe and understood before taking the step to seek therapy, requiring clear communication of expertise and approach.
Professional Credibility
Without a professional online presence, potential clients may question credentials and expertise in specialized eating disorder and trauma treatment.
Solution
Create a warm, professional website that communicates expertise while fostering trust and accessibility
Showcasing specialized knowledge in eating disorders and trauma, providing clear service information, and creating a welcoming digital environment that reflects the therapeutic approach.
Goals
Success would be measured by increased client inquiries, improved accessibility, and enhanced professional credibility
Establish professional online presence that builds trust and credibility
Clearly communicate specialized expertise in eating disorders and trauma
Create accessible pathways for potential clients to learn and connect
Provide clear service information and booking options
Research & Insights
How I identified the need for accessible, compassionate mental health resources:
Client Interviews
Confidential conversations with current and former clients revealed the importance of feeling understood and safe when seeking specialized therapy.
Healthcare Research
Analysis of mental health accessibility studies and eating disorder treatment research to understand barriers to care and effective communication strategies.
Therapy Website Analysis
Study of successful therapy practice websites to understand how professional credibility and warmth can be communicated effectively online.
These insights shaped our approach to creating a healing-centered digital experience.
Understanding the unique needs of individuals seeking eating disorder and trauma therapy guided every design decision.
Safety First
Potential clients need to feel emotionally safe before reaching out. Clear communication about the therapeutic approach and specializations helps build initial trust and confidence.
Accessibility Matters
Information about services, insurance, and the therapeutic process should be easily accessible. Removing barriers to understanding helps individuals take the first step toward healing.
Professional Warmth
The balance between professional credibility and approachable warmth is crucial. Clients need to trust expertise while feeling welcomed and understood as whole individuals.
Design Solution
HERO
Created a warm, inviting hero section with healing-focused messaging that immediately communicates the therapeutic specialization and approach, building trust from the first interaction.
Compassionate messaging, clear service focus, and accessible contact options.
SERVICES
Clearly outlined specialized services including eating disorder treatment, trauma therapy, and telehealth options, making it easy for potential clients to understand available care.
Comprehensive service information with clear specialization focus.
APPROACH
Communicated the therapeutic philosophy and treatment approach in accessible language, helping potential clients understand what to expect and feel more comfortable reaching out.
Clear therapeutic philosophy with accessible booking options.
Final Outcomes
The website successfully established professional credibility while creating an accessible, welcoming digital presence
Here are some of the key outcomes that demonstrate the project's success in supporting mental health accessibility.
increase in client
inquiries within
first month
Clients reported feeling
more comfortable and
confident reaching out
for specialized care.
increase in referrals
from healthcare
professionals.